Random Rants

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Random Rants

Post by Aqua on 1/17/2012, 5:23 am

For those days you just need to vent some frustrations. Note this is not a thread to be used to attack staff or other site members. If you have any concerns talk to myself, Trunks, or any other moderator and we will do our best to get things handled in a way as fair as possible.



Last edited by Luka on 3/26/2012, 3:08 pm; edited 1 time in total
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Re: Random Rants

Post by Izon on 1/17/2012, 12:17 pm

When it snows here, it turns to ice. And with our lack of level ground means more often then not when it snows, I'm trapped at home. Means no work, and no pay. Just when I was gonna be moving next week. Damn it!
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Re: Random Rants

Post by Aqua on 1/17/2012, 7:10 pm

I had a whole month off between semesters and didn't get sick at all. Classes start back up tomorrow and I woke up today with my whole body aching and feeling nauseous. If I still feel this way tomorrow I am screwed because I have classes from 11 am to 9 pm. FML

Oh and Brian is sick too
We both got sick on the same day.
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Re: Random Rants

Post by Shana on 1/17/2012, 7:17 pm

I'm starting to feel a little under the weather too.
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Re: Random Rants

Post by Izon on 1/17/2012, 8:01 pm

Ok, I can understand how messy it can get when three companies merge. But I've got a few things that is like "WTF!"

1.Why try and open a new call centers when you've got three that are masters at their respective companies, then simply cross train.

2. Why the hell do you insist Speakeasy has the best customer rating, and so you get rid of their call center and when you bring them back because you realize your eff up, you try to implement your own bull? Why not let them do what they do best, and what you recognized them being the best at?

3. Why are you not making things simple? Why not figure out who's doing biz voip support and train them on all three platforms. Figure out who's doing internet, and train them on the one and only platform? Hell! One of the companies is the vendor to the other two for circuit connections! Aside from the few one offs, it shouldn't be hard to freakin cross train! Then why not cross train the billing reps for all three systems? Billing is annoying because it deals with bs math that doesn't always make sense. It won't increase difficulty if they do the same math on 2 different systems (yes, speakeasy is moved to megapath's system leaving only Megapath and Covad for billing).

4. Quit effing with the damnable queues! We don't have the list of 50million numbers as it is! If you aren't going to cross train us on other systems yet, then don't put us in that queue!

5. Make sure everyone knows which department does what! As of right now, I don't even know who does what. I don't know who takes covad installations, who does speakeasy billing, or what number to call for megapath internet connectivity. Our phone list seems to literally be changing by the hour.

6. Why not have a freakin universal phone list that we can look up "Oh! Legacy Megapath Access! Call blah blah blah!" But no, each department is responsible to read the minds of everyone else.

7. People in other departments! Leave us alone! Let us get the processes of how we handle our workload! I don't care if Virginia thinks we should be on 30 min lunches! We aren't taking your calls! Though we're the same team. We both handle biz voip, we are supporting opposite platforms.
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Re: Random Rants

Post by Aqua on 1/17/2012, 8:49 pm

Shana wrote:I'm starting to feel a little under the weather too.

No! Feel better, I Komand' r it! haha
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Re: Random Rants

Post by Shana on 1/17/2012, 8:51 pm

I c wut u did thar.
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Re: Random Rants

Post by Izon on 1/19/2012, 9:51 pm

1. Getting tired of being trapped in a house that isn't my own.

2. Getting tired of being cold

3. Getting tired of working off only laptops

4. Why the hell is it that those who want there caller ids changed so each one says something else are those with 50+ phones? That's like two hours or more of work!
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Re: Random Rants

Post by Aqua on 1/19/2012, 10:28 pm

Tired of being sick >_<
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Re: Random Rants

Post by Izon on 1/22/2012, 4:05 am

I'm home!
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Re: Random Rants

Post by Aqua on 1/23/2012, 3:29 pm

Omfg shut the hell up woman behind me from the welfare office!

I don't care that you're mad about not getting heap,
I don't care about Amy Fisher's porn career,
I don't care about lions,
I don't care that the computers are down at work force, and
I don't care about your thoughts on the rude people at the work force place!

You wanna talk about rude... look at yourself carrying on a conversation in a Quiet lab while I am trying to study! I can see why people are rude to you... you have a lack of respect for anyone but your self! Not to mention this woman is comlpaining she only gets $800 a month for food stamps but is talking about how she just bought a flatscreen! Am I the only person that thinks someone should get her financial priorities in order?!


Last edited by Kaiuri on 1/23/2012, 3:35 pm; edited 2 times in total
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Re: Random Rants

Post by Goku on 1/23/2012, 3:34 pm

Why did I ever cross train for cable TV?

WHY?
WHY?
WHY?

If I have to hear... "My TV says No Signal," and then have to say: "Hit the input button on your TV remote...." ONE MORE TIME!

Stupid Brian. Signing yourself up for more work with no raise.

But, that stupid nagging part of me is like... "Well, now you will always have a job." Because, they won't get rid of a hybrid consultant if times are tough. Versatility means job security. But, cable tv means pulling hair out!

---

OH YEAH

Don't call a quiz a survey. Surveys are opinion based polls. It's like false advertising, you just don't do it. Semantics are everything!

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No light, no light in your bright blue eyes
I never knew daylight could be so violent
A revelation in the light of day
You can't choose what stays and what fades away

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Re: Random Rants

Post by Shana on 1/23/2012, 4:01 pm

Brian, my TV says "No Signal." What do I do?
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Re: Random Rants

Post by Izon on 1/25/2012, 6:26 pm

Stop screwin' with the phone queues! Don't have a tier 2 number forward to tier 1! It's only pissing off the customers and irritating your employees. My team could get all these call centers on 1 single call in number and have it go to the correct queue within the day. And we're "Tier 1"!

Tier 1 is in quotes because the only thing that makes us tier 1 is the fact we're limited on time. We have access to everything that tier 2 does and we've got more knowledge than tier 2. But they want us to transfer to tier 2 if the call is going to take more than 15 minutes which is BS.

Merger of 3 companies has been going on for 1 1/2 years, and they don't have this crap figured out. *sigh* They should be fired.
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Re: Random Rants

Post by Aqua on 2/1/2012, 3:21 am

My wedding is in 141 days...... enough said >_<
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Re: Random Rants

Post by Ryouji on 2/23/2012, 10:24 pm

Thar r 2 manhe stickeed treads in da Kame House.

And peeple who tink that speling like dis is aceptuble.
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